Case Studies
DocumentMall™ Provides Global Access to Sales Information and Price Lists
Argonaut is a provider of instruments, consumables and services designed to help the pharmaceutical industry accelerate and improve the development of new medicines and the successful filing of new chemical entities.
- Industry:
- Biotechnology/ Manufacturing
- Location:
- Redwood City, CA
Customer Needs
- Managers looking for a way to post and share information globally (remote document access) including: price lists, product and ordering information, schedules, engineering drawings, and other documents
- 24x7 remote document access to information regardless of time zone or location
Solution
- DocumentMall on-demand document management (users upload and access files using a standard web browser)
Customer's Challenge
- Company needed a global document and electronic file sharing web-based document management solution that required little support from the Information Technology (IT) department
- Users need to be self-sufficient in terms of getting started and using the service
Why DocumentMall?
- Since DocumentMall is a web-based hosted application, there is no hardware to buy or servers to maintain
- Easy for users to learn how to upload files to DocumentMall, set up their own folders and groups and for team collaboration
- DocumentMall is a plug & play solution
Business Results
- Established global documentation sharing outside of internal network and with little setup time needed
- Managers able to post their own data without submitting requests to IT
- Regional distributors have remote document access to information when needed, through the Internet, on DocumentMall
- 24x7 access to information
